Introducing the culture model
The culture model represents our cultural eco-system. It recognises that there are five key parts involved in shaping the IKEA culture, and these parts are all interconnected. That is, if we invest in one part, it will positively influence the others parts. And if we neglect one part, it will negatively influence the others. It's an eco-system.The model consists of five parts:
Values – our way of being as individuals and what we personally value in life
Behaviours – our way of doing things as individuals
Culture – our way of being as a group, our spirit
Structure – our formal ways to work, lead and organise
IKEA key values – our IKEA cultural heart, engine and compass
The model teaches us that:
- The IKEA culture is the result of living the IKEA key values, people's personal values and of the decisions and patterns of behaviours which are encouraged or discouraged by people and structures over time.
- If we want to see a strong and living IKEA culture, we need to take a whole system approach. That is to work with all the parts and how they connect.
We apply the culture model on our reality by:
- Reviewing the health within each part
- Reviewing the strength between each part
- Taking actions within and between each part