Traffic jams and air pollution by fossil-fuel vehicles are a serious problem in Jakarta and other overcrowded Indonesian cities. While getting from A to B by car causes huge delays, an estimated seventy percent of carbon emission comes from transportation. Westbike Messenger tackles these two problems at once with their bicycle delivery service. The enterprise also serves a social purpose, by providing jobs for vulnerable groups. 

Offering “hassle-free and emission-free” transportation, Westbike Messenger gets its clients’ packages swiftly to their destinations in congested urban centres. Through their real-time tracking app, customers can simply pay and manage their delivery orders in real-time.  

The social enterprise works in five Indonesian cities, employing drivers from marginalised and low-income populations. To date, it provides jobs to 130 couriers. Westbike Messenger aims to empower these riders with the means to earn a sustainable income and improve their quality of life. 

Offering their last-mile delivery services to major logistics and e-commerce companies, Westbike Messenger works as an alternative fleet for same-day deliveries. The transport service is not only carbon-free and socially conscious but also more efficient and reliable. Over the last three years, the social enterprise has delivered over 3,4 million packages for satisfied clients.